A skilled and experienced team of Court Appointed Intermediaries in Criminal, Family and Civil jurisdictions across the UK
The Intermediary Cooperative (TIC)
TIC is a national cooperative of 40+ experienced intermediaries. Formed in May 2021, the group have the combined experience of over 220 years working in the intermediary role. We provide peer supported quality service to vulnerable people in the justice system. Our bespoke IT systems enables referrers to view the profiles of individual intermediaries and choose those most local or most suitable for their client. Our dedicated administrative team are available to assist by phone or email. TIC is a not-for-profit organisation that uses surplus funds to promote improved services for vulnerable people.
A Court Appointed Intermediary
A TIC Court Appointed Intermediary
What Our Clients Say
" The intermediary was brilliant at explaining the techniques I should use to engage with the vulnerable person. She seemed to know exactly the right moment to interject with suggestions." "The intermediary was very professional and explained her role very well throughout the duration. She made herself easy to deal with and I found her helpful."
" I was extremely impressed with how the intermediary engaged with the vulnerable person and with the reports that were completed." "Very quick process. Very thorough report and lots of helpful strategies to assist in communication with a very vulnerable person." "The intermediary was very professional and explained her role very well throughout the duration. She made herself easy to deal with and I found her helpful."
"The intermediary was polite, professional, efficient and knowledgeable. I would not hesitate to use her again." " Thank you for your assistance in this case. I do not believe we would have been able to proceed with cross examining xxxx without you. (from a judge) " "I was very impressed with the service provided by the intermediary. She engaged well with the young person and provided a useful, practical report that was crucial to understanding how best to communicate with him."
" The intermediary was very professional with excellent communication prior to the assessment. We would love to work with this intermediary again if required. She built a really great rapport with xxxx and proved invaluable when communicating with xxxx" "The intermediary was exceptional – could not ask for any better. Very knowledgeable and assisted greatly. Thank you."
" This intermediary is a highly qualified professional. Hands on, sensitive, but sensible, intuitive and confident, she makes rapport with the most demanding client appear easy. Her linguistic skills are unrivalled. Motivated, committed, and confident, her court-room presence is discreet but, where necessary, assertive. Showing the sort of judgment that reassures the most suspicious judge, xxxx provides a service which I have seen no other intermediary match in many years as a criminal QC. I recommend her without reservation"
" I have had the pleasure of working with this intermediary in my role as a barrister in criminal cases for several years. In particular, in 2019 I dealt with 2 cases involving vulnerable defendants. One had autism and the other was young. The intermediary assisted them both with skill and expertise whilst they gave evidence. I have also had conferences with clients with great anxiety and she had the ability to provide them with reassurance and she is a calming influence which is a rare talent. In summary, the work of this intermediary is of the highest standard and she is highly professional and personable ."
" This was my first experience with an intermediary and it went brilliantly. The intermediary was very helpful and approachable. She was really flexible as well, which really helped as the vulnerable person was homeless and it was not easy to arrange a meeting. ." "The intermediary was a friendly and helpful person who clearly had an in-depth knowledge on dealing with mental health issues. "